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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Building Effective Social Work Teams (Paperback): Judy Foster Building Effective Social Work Teams (Paperback)
Judy Foster
R1,106 Discovery Miles 11 060 Ships in 10 - 15 working days

How has social work changed over the years? What are some of the best social work teams doing differently to meet the complex practical and emotional needs of service users? What practical tools and approaches can social work managers implement with their teams? Dr. Judy Foster examines good social work practice and the supporting factors that are essential to underpin social work teams - coherent policies; well-qualified and motivated staff; good management support structures; delegated autonomy and discretion for social workers; and mental space to allow reflective and creative problem solving. She illustrates the dilemmas and rewards of social work relationships through personal stories from her own career as a social worker, manager and teacher - and interviews with social workers and managers. These examples show the relationship between 'doing' something for someone and 'being' emotionally present to empower a service user to manage better. The book is intended to help social work managers improve the support environment for their teams - and hence their effectiveness - and to inform students and others in related professions interested in learning more about social work. It will also have a wide appeal to an international social work readership.

International Human Resource Management (Paperback, 5th Revised edition): B. Sebastian Reiche, Anne-Wil Harzing, Helene Tenzer International Human Resource Management (Paperback, 5th Revised edition)
B. Sebastian Reiche, Anne-Wil Harzing, Helene Tenzer
R1,368 R1,070 Discovery Miles 10 700 Save R298 (22%) Ships in 10 - 15 working days

Used by over 25,000 students across 130 countries, this bestselling text, written by leading international experts in each topic, retains its critical edge, academic rigour and breadth of coverage in the new fifth edition. The new edition reflects the contemporary debates and emerging issues in the field of International HRM, supplementing classic theories and models with recent research and international developments. Divided into three parts, the first section looks at the ways of thinking about IHRM theory and practice; the second section deals with multinational companies and how they manage their workforce around the world; the final section looks at both traditional and newer approaches to IHRM policies and practices. A selection of up-to-date examples from across the globe are used to support the text, including Uber's regulatory challenges across Europe, the gig economy, employment rights after Brexit, health insurance for part-timers in the US and EU, attracting and retaining 'millennials', the world's happiest and unhappiest countries, and CSR in Hong Kong. The book is complemented by free online resources for lecturers and students, including PowerPoint slides, additional case studies, SAGE video clips with critical thinking questions, free SAGE journal articles for every chapter, annotated useful weblinks, and suggested answers to self-assessment questions. Suitable reading for upper-undergraduate and masters level students on IHRM modules.

Accountability Strategies and Checklists - Mentoring Excellence Toolkit #4 (Paperback, New): Lois J Zachary, Lory A. Fischler Accountability Strategies and Checklists - Mentoring Excellence Toolkit #4 (Paperback, New)
Lois J Zachary, Lory A. Fischler
R268 R199 Discovery Miles 1 990 Save R69 (26%) Ships in 10 - 15 working days

Lois Zachary and Lory Fischler created these five toolkits on crucial aspects of mentoring as quick references that mentors and mentees can use to refresh their understanding, prepare for mentoring sessions, grasp key concepts of the process, and improve their overall experiences and strengthen their mentoring relationships. These compact, bound card sets will fit into your purse, briefcase, or pocket for quick review on the go. Toolkit #4 covers the very important process of setting goals . It offers accountability strategies and checklists for mentoring excellence that can be used during each phase of the mentoring relationship. They can be used to guide mentoring conversations, gauge progress, and promote mutual accountability. These checklists can also be used to determine readiness to move on to the next phase. The five toolkits include: #1: Strategies and Checklists for Mentors #2: Feedback and Facilitation for Mentors #3: Strategies for Mentees #4: Accountability Strategies and Checklists #5: Mentoring Across Generations

HRD Trends Worldwide (Hardcover): Jack J. Phillips HRD Trends Worldwide (Hardcover)
Jack J. Phillips
R2,235 Discovery Miles 22 350 Ships in 10 - 15 working days

Meet the demands of a competitive worldwide competitive economy. Discover the relevance of these 16 global HRD trends to your organization: * Strategy and training * Needs assessment and analysis * Performance improvement * Corporate universities * Training and delivery * Shared responsibilities * Systematic evaluation * Measuring the return on investment (ROI) * Training costs * Profit centers * Budgeting * Learning objectives * Management partnerships * Technology * Global training programs * Outsourcing Jack Phillips noticed something while consulting for organizations all over the world. He discovered that training and development departments - even though they are in different countries - experience many of the same issues and challenges. He recognized and then researched, sixteen critical global HRD trends. These sixteen noteworthy trends were formulated by surveying thirty-five organizations in various industrialized countries, as well as actually working with training and development departments across the globe. This firsthand global HRD experience verified and brought to life the trends. As a result of the author's investigation, 'HRD Trends Worldwide' outlines each HRD trend and helps you thoroughly understand them all and, more importantly, put them to good use. This text presents the survey results and explains each trend through examples and evidence. To help you work with the trends, the text provides an examination of each trend's potential impact on your training and performance improvement functions. Every HRD and training and development professional interested in meeting the demands of a competitive worldwide economy should make reading this book a priority.

Mentoring Dilemmas - Developmental Relationships Within Multicultural Organizations (Paperback): Audrey J. Murrell, Faye J.... Mentoring Dilemmas - Developmental Relationships Within Multicultural Organizations (Paperback)
Audrey J. Murrell, Faye J. Crosby, Robin J. Ely
R1,273 Discovery Miles 12 730 Ships in 10 - 15 working days

The world is continually changing. As organizations become more diverse, the need to recognize and develop talent within others becomes more critical and more complex. Herein lies the fundamental dilemma that parties to these important relationships face. Based on a recent gathering in Amherst, the contributors of this volume attempted to help each other better understand the issues that they were facing in their own diversified mentoring relationships as mentors, proteges, or both. This volume is the result of their efforts.
Organized into three sections, the book focuses on the different types of mentoring perspectives--theoretical, empirical, and experiential. It addresses the following issues:
*"Developmental relationships"--the emerging themes and theoretical models that discuss the experiences of various ethnic populations,
*"Empirical evidence"--qualitative and quantitative research that examines the impact of diverse mentoring relationships,
*"First-hand accounts"--experiences that recount key lessons learned in various situations, including breaking the glass ceiling, among others.

The Global Advantage (Hardcover): Michael J. Marquardt The Global Advantage (Hardcover)
Michael J. Marquardt
R2,466 Discovery Miles 24 660 Ships in 10 - 15 working days

In an economy where companies must globalize or perish, only a few have successfully taken their business to the world level. 'The Global Advantage' zeros in on 40 preeminent global companies, located across six continents. A key feature of this book is the author's 'GlobalSuccess' model, based on the research and work he has done with hundreds of global executives around the world. 'The Global Advantage' reveals his discoveries and evaluates how these leaders are bringing their corporations into the global stratosphere. The 'GlobalSuccess' model, build upon the authors experiences and ideas, shows you how to globalize your: * corporate culture * human resources * strategies * operations * structure * learning You will find specific strategies and principles for globalizing your organization's six dimensions, as defined by the 'GlobalSuccess' model, as well as what steps your company should take to move toward global status. In addition, the 'GlobalSuccess' capability and readiness profile helps you to measure the current level of globalization in your company, as well as how your company's globalization compares with that of your competitors.

HR to the Rescue (Hardcover): Edward M. Mone, Manuel London Ph.D. HR to the Rescue (Hardcover)
Edward M. Mone, Manuel London Ph.D.
R1,542 Discovery Miles 15 420 Ships in 10 - 15 working days

By looking over the shoulders of fourteen forward-thinking, proactive HR professionals, you will gain a lifetime's worth of experience. These experts reveal how you can demonstrate your value to your organization by offering human resource solutions to organizational problems. Find out how these practicing human resource professionals went beyond their traditional HR roles and actually helped shape the futures of companies such as: * Thermo King * Colgate-Palmolive * Swiss Bank Corporation-Warburg * Den Danske Bank * Oticon * Berlex Laboratories 'HR to the rescue' tells you in complete detail exactly how the fourteen practitioners helped their companies achieve their strategic business objectives. You will see how they diagnosed the situations, determined what HR could contribute, designed new programs and processes to drive and sustain behavior change, and worked with organization leaders to ensure the success of their change management efforts. These insightful cases provide you with a true-to-life perspective. They illustrate what really happens in this imperfect world of organizations, where things rarely go as planned. Learn the lessons these practitioners have to share - and then step in, both affirmed and refreshed, to rescue your business with effective, integrated HR solutions.

Defective Bosses - Working for the "Dysfunctional Dozen" (Paperback): William Winston, Kerry D Carson, Paula Phillip Carson Defective Bosses - Working for the "Dysfunctional Dozen" (Paperback)
William Winston, Kerry D Carson, Paula Phillip Carson
R1,245 Discovery Miles 12 450 Ships in 10 - 15 working days

If you're one of the billions of people in the world who work for someone else, you'll definitely want to see what's inside Defective Bosses: Working for the "Dysfunctional Dozen." This how-to, how-not-to, why, and why-not tour guide is packed to the hilt with a bevy of tested and proven survival skills and coping techniques for those of you who are trapped in that daily labyrinth of mind games and self-defeating work rituals--and all because of that slightly off-center superior you have to answer to every day. You'll find twelve of the most common defects presented to you in clear and understandable terms so you can detect the defect, protect state of mind, and correct the problem before your life at the office becomes a complete wreck.Firmly grounded in psychiatric literature, Defective Bosses takes you to levels of workplace happiness that other similar publications fail to reach. In contrast to other books that lack a solid theoretical base, this comprehensive, systematic look at dysfunctional bosses takes an in-depth look at twelve of the most prevalent disorders managers and superiors inflict on their employees in the workplace, giving equal treatment to each category and providing you with equal strategies for each situation you might encounter. These and other areas will help you turn your dead-end job into a dream occupation: an overview of why we have defective bosses dealing with self-centered bosses (narcissistic, sociopathic, paranoid, and histrionic) handling controlling bosses (authoritarian, obsessive-compulsive, explosive, and passive-aggressive) living with neurotic bosses (masochistic, dependent, depressive, anxious) end-of-the-chapter quizzes to help you diagnose your own boss "I need it yesterday!" "Can you handle this for me? I've got the company lunch." "If you don't get this in, it's your job!" If these are all-too-common phrases in your workplace, then you need to make a memo to yourself to order Defective Bosses. Its thorough psychological base and examples gleaned from real-life scenarios will give you so much guidance, advice, and direction for positive change, you'll find that you're the boss when it comes to good departmental relationships and a more mutually enjoyable work environment.

HRD Survival Skills (Hardcover): Jessica Levant HRD Survival Skills (Hardcover)
Jessica Levant
R1,528 Discovery Miles 15 280 Ships in 10 - 15 working days

At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training function within your organization. This unique guide shows you how to: * assess and tune up your department's image * promote HRD's added value to the business * appeal to diverse company groups * keep awareness high by staying visible * enhance relationships inside your organization * make sure administration doesn't tarnish your image * capitalize on work with external consultants * determine if the department should sell to a wider market In addition, you will find: * insightful case studies * easy-to-organize activities * a training image assessment survey * an inventory of training styles * a customer-focus checklist Overflowing with ideas, 'HRD Survival Skills' supplies your training and development teams with actual examples taken from diverse industries, sectors, and countries. Here's your blueprint to ensure that the services you provide are the right services for your in-house 'customers'.

Human Resource Management for the Event Industry (Paperback, 2nd New edition): Lynn Van der Wagen, Lauren White Human Resource Management for the Event Industry (Paperback, 2nd New edition)
Lynn Van der Wagen, Lauren White
R1,392 Discovery Miles 13 920 Ships in 10 - 15 working days

Human Resource Management for Events still remains the only text to introduce students to the unique application of HR principles in the context of a highly complex event environment. Linking theory, research and application it looks at the purpose and processes of managing such a sizable & varied workforce in a highly pressured environment through the differing and various types of events from sporting to arts to business events.
Since the first edition, there have been many important developments in this field and this second edition has been completely revised and updated in the following ways:

  • extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, risk management, volunteer motivation, talent management, equal opportunities and managing diversity. All explored specifically within the Events Industry
  • extended volunteer chapter, including new material on ethics, volunteer motivation and satisfaction.
  • a new chapter on Internal Communications, looks at how an effective internal communication plan can be achieved which is a critical part of HR strategy in the unique event environment.
  • updated and new international case studies throughout to explore key issues and show real life applications of HRM in the Events Industry.
  • supported with new lecturer and students online resources including: power point slides, suggested answers to review questions, web & video links to additional resources and a student test bank.

Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Mom.B.A. - Essential Business Advice from One Generation to the Next (Hardcover): Karyn Schoenbart Mom.B.A. - Essential Business Advice from One Generation to the Next (Hardcover)
Karyn Schoenbart; Contributions by Alexandra Levit
R857 R633 Discovery Miles 6 330 Save R224 (26%) Ships in 10 - 15 working days

Imagine what your life would be like if your mother was the CEO of a global company. She could provide the type advice that would propel your career and help you overcome the many stumbling blocks that keep people from fulfilling their full potential at work. That s the idea behind Mom.B.A. Essential Business Advice from One Generation to the Next by Karyn Schoenbart, CEO of The NPD Group, and a highly acclaimed business leader. Mom.B.A. is an insider s guide to career success, based on Schoenbart s lessons to her daughter Danielle, now an established businesswoman in her own right. Even if you don t have a CEO for a mom, Karyn's lessons on everything from effective first impressions and workplace politics to relationship development, skill building, and priority-setting will take you further than you ever thought possible. Mom.B.A. is divided into the following information-packed chapters: First Impressions: Make Sure They Want to See You Again Networking and Relationships: Build a Foundation Surviving Your Boss: We All Have to Report to Someone Managing and Motivating Others: Step Away from the Desk Dealing with Difficult Situations: When the Going Gets Tough, Get Smart Skilling Up: Learning What You Need to Succeed Global Expertise: More Than Stamps on a Passport Leadership: Inspiring Others to Follow You The Career Journey: Where to Next? The Balancing Act: What It Means To Have It All

Objective-Based Safety Training - Process and Issues (Hardcover): Kenneth L. Miller Objective-Based Safety Training - Process and Issues (Hardcover)
Kenneth L. Miller
R2,965 Discovery Miles 29 650 Ships in 10 - 15 working days

What are the four major areas always in the safety practitioner's mind? Preventing injuries - preventing catastrophic losses - protecting the organization from regulatory problems - and showing value to the organization. This book prepares the safety management practitioner for training in a diverse workforce while creating a program that meets the specific needs of a client or corporation. It evaluates the barriers that a trainer may encounter and offers techniques to overcome them. This book will assist the trainer to create a training program which is geared towards adult learning. Showing that training is hitting the mark through behavioral change supports the overall organization's goals.

Achieving the Perfect Fit (Hardcover): Nick Boulter, Murray Dalziel Ph.D., Jackie Hill Achieving the Perfect Fit (Hardcover)
Nick Boulter, Murray Dalziel Ph.D., Jackie Hill
R1,375 Discovery Miles 13 750 Ships in 10 - 15 working days

Tap the skills of your most vital resource-employees. This book shows you how to improve individual and organizational performance by aligning corporate strategy with the management of people. You will learn why some people are more successful than others and how that can work for your organization.
Whatever your role---CEO, manager, or human resource professional---Achieving the Perfect Fit guides you in how your organization can use employee skills and talents to gain the competitive edge. This book shows you how to:
Improve your competitive position
Get the right people for the right job
Relate pay to skills
Manage cultural differences
Develop the leaders of tomorrow
An impressive team of international human resource management consultants provides you with new contributions and up-to-the-minute case studies.
Attain business success through leveraging individual performance with Achieving the Perfect Fit.

Tap the skills of your most vital resource-employees. This book shows you how to improve individual and organizational performance by aligning corporate strategy with the management of people. You will learn why some people are more successful than others and how that can work for your organization.
Whatever your role---CEO, manager, or human resource professional---Achieving the Perfect Fit guides you in how your organization can use employee skills and talents to gain the competitive edge. This book shows you how to:
*Improve your competitive position
*Get the right people for the right job
*Relate pay to skills
*Manage cultural differences
*Develop the leaders of tomorrow
An impressive team of international humanresource management consultants provides you with new contributions and up-to-the-minute case studies.
Attain business success through leveraging individual performance with 'Achieving the Perfect Fit.'

  • Improve your competitive position
  • Get the right people for the right job
  • Relate pay to skills
  • Manage cultural differences
  • Develop the leaders of tomorrow
Cultivating Common Ground (Paperback): Daniel S. Hanson Cultivating Common Ground (Paperback)
Daniel S. Hanson
R996 Discovery Miles 9 960 Ships in 10 - 15 working days

Caring is a nitty-gritty process. Cultivating Common Ground teaches us how to care at work with real life experiences, rather than through conceptual thinking alone. Caring relationships to our work and each other give meaning to our work and provide a powerful source of energy for our organizations. Therefore, we must release relationships from their hiding place in the informal structure of the organization. The way to do that is to work together, to cultivate common ground, in order to make a conscious commitment to hold a life and a task in common. As old structures crumble, we have the opportunity to build caring communities at work. This book explains what went wrong in the first place, names our fears, and provides real-life examples of how to release the power of relationships in the workplace.


Daniel S. Hanson is President of the Fluid Dairy Division of Land O'Lakes, Inc., an instructor at Augsburg College in Minneapolis, and a speaker and author on the subject of organizational change and personal empowerment. Hanson draws on his 30 years experience as a corporate executive for four Fortune 500 companies, his extensive research, and his own life-changing experience to offer practical, hands-on presentations and trainings. He is also the author of A Place To Shine: Emerging From the Shadows at Work, Butterworth-Heinemann, 1996.
"This is a compassionate and powerful call for caring in the workplace. Dan Hanson is right on the mark when he suggests that we need to take courageous steps toward a new, caring workplace. He is one of the best teachers of building community at work you'll ever meet."
--Richard J. Leider, founding partner, The Inventure Group, author,"Repacking Your Bags" and "The Power of Purpose"
"Dan Hanson delves broadly and deeply into the nature of relationships in the workplace. He lays before us the common ground that nourishes results as well as meaning and satisfaction for the human heart and soul. Hanson provides the tools and knowledge we need to cultivate this garden. We are called to fertilize the soil with our own courage."
--Margaret A. Lulic, author, "Who We Could Be at Work"
Addresses the neglected issue of caring relationships in the workplace
Written from real life experiences
Looks at why caring work relationships have traditionally been looked down upon

Strategic Relationships at Work:  Creating Your Circle of Mentors, Sponsors, and Peers for Success in Business and Life... Strategic Relationships at Work: Creating Your Circle of Mentors, Sponsors, and Peers for Success in Business and Life (Hardcover, Ed)
Wendy Murphy, Kathy E. Kram
R752 R509 Discovery Miles 5 090 Save R243 (32%) Ships in 10 - 15 working days

THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone.With job mobility increasing, globalization expanding,and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to jobGlobalization: What you can learn from new mentors in a larger global contextTechnology: How to engage with the latest advances in social media and technologyPace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a newdevelopmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informalmentoring thrive. And you'll find handy charts andchecklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUMWhether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing mentoring are crucial for professional growth at any age, but too often we leave these learning opportunities to chance. This much-needed book offers a smart, practical plan for taking charge of our own development by building authentic relationships throughout our careers." -- JOHN R. RYAN, President and CEO, Center for Creative Leadership "Murphy and Kram show us why you can't go it alone--no matter how talented or hardworking you are--and that the best route to cultivating great mentors is learning to be a great mentee." -- SHEILA HEEN, coauthor of Thanks for the Feedback and Difficult Conversations "A perennial resource for people at all phases of their careers." -- RANDY EMELO, President and CEO, Triple Creek River "Life is tough enough--make it easier by reading this book and following the authors' insights." -- RICHARD BOYATZIS, PhD, coauthor of Primal Leadership

Leadership Development - A Complexity Approach (Paperback): Kevin Flinn Leadership Development - A Complexity Approach (Paperback)
Kevin Flinn
R944 Discovery Miles 9 440 Ships in 10 - 15 working days

Drawing on the complexity sciences and personal narrative accounts of experience from practitioners based in the UK, Germany, Denmark and North America, this book examines conventional leadership development methodologies with a view to identifying what is useful and what is not. It proffers an alternative perspective on leadership and organisation for business schools, consultancies and corporate training functions to adopt in their development of leaders. Leadership Development: A Complexity Approach is essential reading for advanced students and researchers of leadership development, leadership studies, human resource management and organisational development. It will also be of interest to management educators and practising managers whose experience of, or aspirations for, working life are not represented in mainstream academic texts and popular management literature.

The First Time Manager (Standard format, CD, 5th ed.): Loren B. Belker, Gary S Topchik The First Time Manager (Standard format, CD, 5th ed.)
Loren B. Belker, Gary S Topchik; Narrated by Sean Pratt
R682 R533 Discovery Miles 5 330 Save R149 (22%) Ships in 7 - 11 working days

Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities...and now it can help you! Clear and concise, this audiobook covers all the fundamentals the listener needs for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In addition, the completely updated fifth edition shows him how to build trust and confidence, be an active listener, manage a diverse group of individuals, conduct performance appraisals, and address many other challenges that come with the manager's job.
Written and read in an inviting and accessible style, this classic skill-building audiobook is an essential tool for anyone who wants to become an effective, confident new manager.

Create an Exceptional Learning Culture (Paperback): Jacque Burandt Create an Exceptional Learning Culture (Paperback)
Jacque Burandt
R682 Discovery Miles 6 820 Ships in 10 - 15 working days

Creating a learning organization of excellence gives a company a strategic advantage and enables it to stand out in today's tight labor market. But many find that process overwhelming and simply don't know where to start, so they never get their culture change off the ground. In "Create an Exceptional Learning Culture," Jacqueline Burandt details a five-step process for creating a culture of excellence. Further, she provides: ways to use award applications as a benchmark for developing change a list of benefits to elicit C-suite support guidance on how to align with strategic internal and external parties job aids and essential tools for building and sustaining a high-quality learning organization.

A Guide to the Human Resource Body of Knowledge (HRBoK) (Hardcover): Sandra M. Reed A Guide to the Human Resource Body of Knowledge (HRBoK) (Hardcover)
Sandra M. Reed; Foreword by Dave Ulrich
R1,814 R1,649 Discovery Miles 16 490 Save R165 (9%) Ships in 10 - 15 working days

An essential reference for HR professionals and HRCI certification candidates A Guide to the HR Body of Knowledge (HRBoK ) from HR Certification Institute(R) (HRCI(R)) is the official resource for HR mastery and a reference for HR professionals. Compiled to help HR professionals to align their organizations with essential practices, this book also covers the core knowledge requirements for the aPHR , PHR(R), SPHR(R), GPHR(R), PHRi , and SPHRi exams, exams administered by HRCI. Authoritative discussion sets the standards for Business Management and Strategy; Workforce Planning and Employment; Human Resource Development; Compensation and Benefits; Employee and Labor Relations; and Risk Management, while material from the HRCI Certification Handbook provides information on exam eligibility, and more. More in-depth than a study guide, this book covers the sum-total of what it means to be an HR professional in a modern, ever-evolving field. Contributions from dozens of HR subject matter experts cover the essential skills, knowledge, and methods that define the profession's best practices. Whether used as a desk reference, self-assessment, oras a resource for those planning to take an HRCI exam, this book allows you to: * Assess your skill set and your organization's practices against the HRCI standard and provides HR departments with insight and context for comparing HRM practices with generally accepted principles and best practices * Get the latest information on strategies HR professionals can use to help their organizations and their profession * Internalize the body of knowledge that forms the basis for all HRCI certification exams As the field becomes more diverse and complex, HR professionals need an informational "home base" for periodic check-ins and authoritative reference; as a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRBoK is the definitive reference for HR practitioners, organizations, instructors, and certification candidates.

500 Tips for Trainers (Paperback): Phil Race, Brenda Smith 500 Tips for Trainers (Paperback)
Phil Race, Brenda Smith
R1,186 Discovery Miles 11 860 Ships in 10 - 15 working days

'500 Tips for Trainers' is a treasure trove of more than 500 enlightening, practical suggestions. all are easy to read and simple to use.
This handbook is great as a quick reference when it's time to:
*organize the venue
* create flip charts and handouts
* motivate the participants
* fill five minutes until coffee!
This entertaining book is packed with good ideas, creative techniques, and extensive appendices available for photocopying. It is a basic handbook for trainers in areas such as industry, government, and healthcare, as well as for personnel and HRD staff, and staff development officers in education.
Phil Race, an open and flexible learning specialist, conducts staff development workshops on learning, teaching, and assessment throughout the world. He has co-authored many books, including '500 Tips for Tutors', '500 Tips for Teachers' and 'Assess Your Own Teaching Quality'.
Brenda Smith is teaching and learning quality manager at Nottingham Trent University. She facilitates seminars and is co-editor of 'Research, Teaching and Learning in Higher Education'.

An Introduction to Human Resource Management (Paperback, Ed): Wendy Bloisi An Introduction to Human Resource Management (Paperback, Ed)
Wendy Bloisi
R1,558 Discovery Miles 15 580 Ships in 10 - 15 working days

An Introduction to Human Resource Management provides a complete overview of the subject for an introductory module. Its accessible and straightforward style presents essential HR topics from job design, recruitment and selection, to reward, training and development. The book also offers students an insight into contemporary concerns for practicing HR professionals, such as flexible working, diversity in the organisation, the global workforce, work life balance and the impact of technology on working life. Structured around engaging case studies and thought-provoking examples and exercises, the chapters encourage students to consistently apply their knowledge to practical situations.

Developing Human Resources (Paperback, Reissue): Christopher Mabey, Rosemary Thomson Developing Human Resources (Paperback, Reissue)
Christopher Mabey, Rosemary Thomson
R1,356 Discovery Miles 13 560 Ships in 10 - 15 working days

Developing Human Resources is aimed at managers wishing to understand their role in human resource strategy. In a clear, succinct way the authors cover the skills and techniques required to design and implement an effective HRD policy. In addition, they tackle the important tasks of team building, recruitment and change management, as well as the role you play in motivating and appraising your staff. Real examples and case studies are used throughout to illustrate points in a practical context.

Developing Human Resources is designed to provide the underpinning knowledge and understanding required for any competency-based management course. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Rosemary Thomson and Dr Christopher Mabey are both lecturers in human resource management at the Open Business School.
Series adviser: Paul Jervis
The Institute of Management is the leading management institute in the UK and the largest in Europe. The institute embraces all levels of management from management students to senior executives. It offers a unique range of services for all management disciplines, enabling managers to develop themselves throughout their careers. If you would like to hear more about the benefits of individual or corporate membership, please contact: Dept HM Institute of Management Cottingham Road Corby NN17 1TT 0536 204222
Clearly and succinctly written
Covers the skills and techniques required to design an effective HRD policy
Endorsed by theInstitute of Management

Coaching with Colleagues 2nd Edition - An Action Guide for One-to-One Learning (Paperback, 2nd ed. 2014): Erik De Haan, Yvonne... Coaching with Colleagues 2nd Edition - An Action Guide for One-to-One Learning (Paperback, 2nd ed. 2014)
Erik De Haan, Yvonne Burger
R1,120 R1,042 Discovery Miles 10 420 Save R78 (7%) Ships in 10 - 15 working days

A new up-to-date overview of coaching effectiveness with practical case studies to demonstrate how these techniques are applied in real businesses. Using well-known coaching approaches in business and devoting additional attention to internal coaching practices this is a distinct, rigorous yet accessible guide to coaching approaches and practice.

Successful Team Building (Paperback, New): Thomas L. Quick Successful Team Building (Paperback, New)
Thomas L. Quick
R222 Discovery Miles 2 220 Ships in 10 - 15 working days

Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. You'll learn how to build team commitment, deal with team conflict, use creativity in problem solving and decision making, and evaluate and reward team players. The result? Your team will respond favorably to your efforts. And your boss will notice too.

The Leader's Guide to Impact - How to Use Soft Skills to Get Hard Results (Paperback): Mandy Flint, Elisabet Vinberg Hearn The Leader's Guide to Impact - How to Use Soft Skills to Get Hard Results (Paperback)
Mandy Flint, Elisabet Vinberg Hearn 1
R380 R321 Discovery Miles 3 210 Save R59 (16%) Ships in 5 - 10 working days

The Leaders Guide to Impact will help you create impact that is positive, powerful and authentic so you can demonstrate you’re taking charge, get more from your team and drive business results. At a glance, this book covers Leadership, Management, Communication, Soft Skills, Influence and Persuasion. Readers will:

• Discover how to create impact that will help them to connect with others, create trust, get others to listen, influence effectively and drive results.

• Recognisethe challenges and opportunities of creating impact using practical tools and guidelines.

• Understand their impact strength and how to use these in an authentic way through Unique Leadership Points™

• Create their own Impact plan

• Learn that impact is about behaviour-it’s not just about WHAT the leader does, it’s about HOW they do it.

• Reflect on how they are doing by asking: What impact am I creating today? Is it the impact the organization and I want and need? How can I create more effective and relevant impact? When, how and with whom?

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