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Develop and deliver a robust employee training and development program Training and Development For Dummies gives you the tools you need to develop a strong and effective training and development program. Covering the latest in talent development, this informative guide addresses classroom, virtual, and blended learning to open up your options and help you design the program that's right for your company. You'll explore the different modes of formal learning, including social learning, m-learning, and MOOCs, and delve into the benefits and implementation of self-directed and informal learning. The discussion covers mentoring and coaching, rotational and stretch assignments, and how to align talent development with the company's needs. You'll learn how to assess employee skills, design and deliver training, and evaluate each step of the process to achieve the goals of both the employee and the organization. Most employees have some weaknesses in their skill sets. A robust training program allows you to strengthen those skills, and a development program brings all employees up to the highest possible level of productivity and success. This book helps you create consistency in your company by developing and delivering the exact training and development program your people need. * Develop a strong training and development program * Foster a supportive and innovative work environment * Learn about social learning, m-learning, and MOOCs * Assess and evaluate your staff more effectively A great training and development program boosts performance, productivity, job satisfaction, and quality of services, while reducing costs and supervision. Investing in your employees gives an excellent ROI, as talent development is a primary driver behind both motivation and loyalty. Training and Development For Dummies shows you how to reap these benefits, with step by step guidance and essential expert insight.
The face of America is changing. The workforce of the 21st century will include growing numbers of women and people of color. American corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal The Diversity Factor, provides both theoretical and practical information that will help organizations learn to ``manage diversity successfully. Consultants and academicians describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives demonstrate how these processes are being implemented in their organizations. The Diversity Factor offers readers valuable information on every aspect of diversity including: Strategies for managing diversity in the workplace; Methods for building leadership skills; Discussions of the barriers managers face and how to overcome them.
Announcing the fourth and newest edition to the best-selling training games series of all time! Even More Games Trainers Play, Edward Scannell and John Newstrom pick up where they left off in previous Games Trainers Play guides. Youll find fully-explained, ready-to-use icebreakers, brainteasers, problem-solvers and session closers that target the skills you need to teach most--communication, listening, presentation, leadership, creative problem-solving and more. Each game can be played in under 30 minutes and implemented at little or no cost. Whats more, this edition focuses in on todays ``hot topics of team building, quality initiatives and quality in customer service.
This title offers insights and specific practical advice on how to restore equilibrium to a system continually rocked by the forces of change, effectively manage the many HR functions in the school, recruit, select and manage the best people for both state and non-subsidised school posts and prevent conflict in the school from escalating, or manage it positively and creatively.
One of a series of books designed to help students through their coursework. Presents all modern HR functions in a way that makes understanding the logical flow and integration of all HR processes, systems and legislation (in line with the HR unit standards) easy. Includes practical examples to clarify theoretical concepts and possible examination questions. Aimed at first-year students facing tests and final examinations, but also a handy guide for practitioners wanting to brush up on the basics.
Liven up training with new, dynamic strategies for active participation 101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation, this useful guide is packed with classroom-ready ideas and twenty "how-to" lists to enliven any learning situation, helping you better engage their trainees and encourage active participation. These techniques are applicable to almost any topic and learning objective, and provide guidance on every aspect of Active Training design and delivery. Each strategy includes recommendations for length of time, number of participants, and other conditional factors, plus a case study that illustrates the strategy in action. Coverage includes topics like communication, change management, coaching, feedback, conflict, diversity, customer service, and more, providing a complete reference for facilitating active training sessions. Active Training requires the participants to do most of the work. They use their brains, and apply what they've learned. The environment is fast-paced, fun, supportive, and personally engaging, and encourages participants to figure things out for themselves. This book contains specific, practical strategies for bringing this environment to any training session. * Learn new strategies for stimulating active discussion * Inspire creativity, innovation, and collaboration * Teach better decision making, leadership, and self-management * Make lectures active to encourage more participation Active training makes training sessions more enjoyable, and as participants invest themselves more heavily into the material, outcomes begin to improve dramatically. This dynamic atmosphere doesn't happen by accident; the activities and the course itself must be designed and delivered in a way that encourages active participation. In 101 More Ways to Make Training Active, you get a toolkit of creative, challenging, and fun ways to make it happen.
This English version has become necessary because of the rapid increase in the number of students studying public administration at universities and technikons. This book deals with personnel administration as it is seen in the public sector of South Africa, and it provides guidelines for the successful performance of numerous staffing functions. It serves as an appropriate publication for everybody engaged in the management of human resources or affected by the manner in which staffing functions are performed. Lecturers and students in public administration will find it particularly useful.
Improving human performance involves one of the hardest challenges in the known universe: changing the way people think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven the secret to leading people (and living and working with them) is found in the space between our ears. "If people are being paid to think," he writes, "isn't it time the business world found out what the thing doing the work, the brain, is all about?"Supported by the latest groundbreaking research, "Quiet Leadership" provides, for the first time, a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Quiet leaders are masters at bringing out the best performance in others. They improve the thinking of people around them - literally improving the way their brains process information - without telling anyone what to do. Given how many people in today's companies are being paid to think and analyse, improving our thinking is one of the fastest ways to improve performance. This book offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction.
Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today's knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
"Clark and his team discovered some surprising truths about
highly engaged people that cross cultural, demographic, and
industry lines. "The Employee Engagement Mindset "unlocks the door
to our own personal and professional connectedness."
""The Employee Engagement Mindset "is an outstanding companion
guide for anyone who wants to sustain a high level of engagement in
both personal and professional life. It lays out in clear,
practical terms how highly engaged people think and what they do. I
highly recommend it."
""The Employee Engagement Mindset "shows that engagement is not
mental gymnastics, but six specific drivers of management and
employee action. The book captures the emerging search for meaning
and purpose in organizations and offers fantastic concepts, tools,
and examples of how to go beyond rhetoric to action and
"There has been a lot written about employee engagement from the
leader's perspective. What excites me about "The Employee
Engagement Mindset "is that it is written for employees. It offers
a blueprint for high engagement that really works."
"The six drivers introduced in this book have the powerful
capacity to enrich your life, no matter where you are on the
engagement spectrum. Read this book--for both inspiration and
practical strategies to supercharge your organization "
"Clark advances a well-considered approach to creating a culture
of superior employee engagement. This is a worthy read for every
About the Book:
When it comes to employee engagement, Timothy R. Clark goes where no one has gone before. One of today's leading experts on the subject, Clark reveals that the business world has been focusing on only half the question--namely, the organization's role in driving employee engagement. Clark points to the other interested party--the employee.
Through extensive research, the author has discovered that approximately 75 percent of employees are not fully engaged with their work--a frighteningly high number with frighteningly dire consequences for both companies and individual employees. "The Employee Engagement Mindset "is a step-by-step guide to reversing this pattern, one employee at a time. Clark breaks it all down into six key behaviors:
Connecting: Form solid relationships with coworkers and align
your behavior to the organization's culture and goals
"The Employee Engagement Mindset" provides practical advice on how any employee can put him or herself on the fast track to true engagement using this six-part model. With high levels of engagement come organizational success and improvements in employees' professional and personal lives. Employees who take ownership and pride in their work get results with energy, passion, and purpose. They stay in their jobs longer, innovate faster, and execute better.
Simply put, every engaged employee is worth his or her weight in gold. Whether you're in charge of driving employee engagement or feel the need to take personal responsibility for excelling at work, "The Employee Engagement Mindset" tells you everything you need to know.
Ken Blanchard, author of the One Minute Manager, and his co-authors, do here for teamwork what Gung Ho! did for motivation and Raving Fans for Customer Service.
Using the entertaining and easily-digested parable style that made those books so successful, Blanched et al have a simple but very powerful message to convey.
The story is about Alan, who gets fired, despite being highly successful, because of his lone wolf mentality. He breaks through his initial resistance to new ways of working by spending some of the new-found time on his hands coaching his son’s hockey team, and in the process learns all about the power of teamwork.
An inspirational guide to the art of working successfully together (and the power that derives from being part of a team), this is an invaluable read for anyone who has to work with other people, from one of the world’s most successful business authors.
THE RIGHT PHRASE FOR THE RIGHT SITUATION--EVERY TIME
"Perfect Phrases for Writing Job Descriptions" helps you craft job descriptions that attract the best talent and accurately convey job responsibilities. And after you find that ideal candidate, this valuable resource will assist you with performance reviews, goal setting, and accountability. Hundreds of tips, examples, and sample phrases to help you: Get candidates excited about opportunities in your company Attract and recruit the very best talent Foster communication between supervisors and employees Evaluate performance and provide clear feedback to new employees
Create new solutions to old problems with the power of mentoring
Mentoring is an extraordinarily powerful way of getting top performance from every employee. It's one of the hottest management techniques used in business today, and every manager serious about developing talented employees and implementing change in his or her organization needs to master it. "Manager's Guide to Mentoring" is a detailed overview covering Types of mentors, from professional to corporate to informal Mentoring across traditional cultural and gender boundaries Developing a mentoring program within your organization
"Manager's Guide to Mentoring" provides all the skills for using one of today's most innovative management techniques to drive positive change in your company.
Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms, concepts, and jargon Tactics and strategies for mentoring Insider tips for creating a mentoring program Practical advice for mentors Warning signs when preparing for and undertaking a mentoring initiative Stories and insights from the experiences of others Specific mentoring procedures, tactics, and hands-on techniques
This market-leading and pioneering core textbook outlines the essential principles in strategic HRM and provides students with an understanding of how HR strategies vary across a variety of contexts. Presented in a clear and accessible style, it links HRM theory with practice to demonstrate the role HRM should play in organisational performance. In examining the impact of HR strategy on organisational success and how this is affected by key organisational, industry and societal factors, it provides a nuanced and multi-layered perspective on this significant discipline. Redefining the framework developed in previous editions, this engaging textbook has been thoroughly updated with cutting edge research and it continues to challenge students, academics and practitioners to approach HRM from a strategic perspective. Written by world-leading experts with a combined wealth of industry, research and teaching experience, Strategy and Human Resource Management is an essential core textbook for upper-level undergraduate, postgraduate and MBA students, as well as practitioners interested in the key role that HRM plays in business success.
The Right Phrase for Every SituationEvery Time. .
Hiring the right person is crucial to business success. You need to know what to say to attract the best applicants, what to ask during the interview, and how to communicate your expectations and goals. "Perfect Phrases for Perfect Hiring" arms you with the right words for every stage of the hiring process-from early recruiting and reference checking, to final interviews and orientation. Using the book's hundreds of sample phrases and questions, you'll find exactly what to say and do to find just the person you're looking for. Inside you'll find winning phrases to help you. . . Separate the winners from the losers "before" the interview. Find out everything you need to know "during" the interview. Establish a strong working relationship "after" the interview. . .
Packed with the exact phrase to express yourself in any hiring scenario, "Perfect Phrases for Perfect Hiring" gives you the communication help you need to get the best players on your winning team.
Overcoming the Obstacles to Building a Culture of Appreciation.
It happens all the time: a leader reads a book or goes to a conference and learns great new ideas for their organization. But when they try to implement changes, nothing budges. Why?
It’s because work cultures are deeply rooted. Paul White knows this, and it’s why he wrote The Vibrant Workplace: to give workplace leaders a thorough understanding of the most common obstacles to change, plus the skills to overcome them.
Pairing real-life examples with professional advice and research, White offers a guide to uprooting negativity and cultivating authentic appreciation and resiliency in the workplace. Readers will learn how to:
· Assess what negativity is costing their company.
· Address the deeper issues under unhealthy dynamics.
· Make authentic appreciation the cornerstone of work culture
· Apply the five languages of appreciation strategically.
· Bring out the best in their employees and teams and more.
Any workplace can be healthy. It just takes knowledge of the issues and skills to navigate them, which is exactly what this book provides. Readers will be equipped to successfully overhaul their workplace environment and infuse it with authentic appreciation.
Packed with cutting-edge cases and hands-on applications, EMPLOYMENT LAW FOR HUMAN RESOURCE PRACTICE, 5TH EDITION explains the major issues and rules of employment law and how they apply to your human resource career. The text addresses human resource practices associated with each stage of the employment process--from hiring, to managing, to firing. Clippings of current news stories, hypothetical situations, and real cases help you understand how legal concepts apply to business situations, while practical advice for what to do as a manager is summarized at the end of each chapter. Covering the most important employment law topics, the text is completely up to date with the latest legislation, new regulations, and recent case law. It includes extended coverage of the rights of vulnerable employees under the Americans with Disabilities Act, racial discrimination, the use of background checks, the Family Medical Leave Act, and more.
What if you could combine the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization? When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly realized that conventional military tactics were failing. The allied forces had a huge advantage in numbers, equipment and training - but none of the enemy's speed and flexibility. McChrystal and his colleagues discarded a century of conventional wisdom to create a 'team of teams' that combined extremely transparent communication with decentralized decision-making authority. Faster, flatter and more flexible, the task force beat back al-Qaeda. In this powerful book, McChrystal and his colleagues show how the challenges they faced in Iraq can be relevant to any leader. Through compelling examples, the authors demonstrate that the 'team of teams' strategy has worked everywhere from hospital emergency rooms to NASA and has the potential to transform organizations large and small. 'A bold argument that leaders can help teams become greater than the sum of their parts' Charles Duhigg, author of The Power of Habit 'An indispensable guide to organizational change' Walter Isaacson, author of Steve Jobs
Internet and intranet technologies offer tremendous opportunities to bring learning into the mainstream of business. E-Learning outlines how to develop an organization-wide learning strategy based on cutting-edge technologies and explains the dramatic strategic, organizational, and technology issues involved.
Written for professionals responsible for leading the revolution in workplace learning, E-Learning takes a broad, strategic perspective on corporate learning. This wake-up call for executives everywhere discusses:
Marc J. Rosenberg, Ph.D. (Hillsborough, NJ) is an independent consultant specializing in knowledge management, e-learning strategy and the reinvention of training. Prior to this, he was a senior direction and kowledge management field leader for consulting firm DiamondCluster International.
Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites—even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see.
The #1 study guide for the leading HR certification, aligned with the updated HRBoK(TM)! PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide, Second Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or a relative newcomer to the HR field looking to strengthen their resume. Featuring study tools designed to reinforce understanding of key functional areas, it's the study guide you'll turn to again and again as you prepare for this challenging exam. Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge(TM) (HRBoK(TM)). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams. You'll get a year of FREE access to the interactive online learning environment and test bank, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. New bonus material includes study checklists and worksheets to supplement your exam preparation, and eBooks in different formats to read on multiple devices. - Refresh your understanding of key functional areas - Practice the practical with workbook templates - Test your knowledge with flashcards and exercises - Preview exam day with bonus practice exams If you're looking to showcase your skills and understanding of the HR function, PHR/SPHR Professionals in Human Resources Certification Deluxe Study Guide is your ideal resource for PHR/SPHR preparation.
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