Focus on operational management: A generic approach gives a general
overview of management principles and the general management
activities needed by the operational and first-time manager in the
workplace today. These principles are important for the
sustainability of an organisation. The following topics are
discussed: The new workplace environment; The changing role of the
operational and first-time manager; Operational planning,
operational decision-making and problem-solving, organising
operational resources, operational control, and leadership;
Employment relations in the workplace; Organisational culture,
diversity management, business ethics, corporate social
responsibility, organisational politics and change management in
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Sun, 6 Mar 2016 | Review by: happiness m
Good and very helpful
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