I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
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I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
Imprint | Jossey-Bass Inc.,U.S. |
Country of origin | United States |
Release date | October 2001 |
Availability | Expected to ship within 10 - 15 working days |
First published | 2001 |
Authors | B Madonik |
Dimensions | 239 x 158 x 23mm (L x W x T) |
Format | Hardcover |
Pages | 320 |
Edition | 1st ed |
ISBN-13 | 978-0-7879-5709-4 |
Barcode | 9780787957094 |
Categories | |
LSN | 0-7879-5709-7 |