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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback) Loot Price: R219
Discovery Miles 2 190
You Save: R50 (19%)

World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback)

Basil O'Hagan

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List price R269 Loot Price R219 Discovery Miles 2 190 You Save R50 (19%)

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Basil O’Hagan’s latest book is a treasure trove of 175 tips on how to deliver the best customer service, whatever your industry. Deliver sensational service! Build loyalty! Grow Profits!

Basil shares his decades of experience in this critical discipline in one easy-to-read volume. Learn to plan and implementworld-class customer service, how to build a service culture, the importance of atmosphere and how to deliver customer service on social media.

Real, practical advice from the best in the game.

General

Imprint: Protea Boekwinkel / Protea Book House
Release date: May 2020
Authors: Basil O'Hagan
Dimensions: 225 x 154 x 15mm (L x W x T)
Format: Paperback
ISBN-13: 978-0-620-71154-8
Categories: Books > Business & Economics > Business & management
Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Sales & marketing
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Local Author Showcase
Books > Local Author Showcase > Business
LSN: 0-620-71154-X
Barcode: 9780620711548

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