The greatest challenge that people and companies face isn't from
the competition, the marketplace or anything else out there. It is
from confusion within organizations. Companies have to learn how to
manage the ever-increasing complexity that characterizes work for
ever-increasing numbers of people. Despite ever faster and more
sophisticated computer power and a decade of right-sizing and
re-engineering, work still isn't getting any easier. We're all
drowning in information and need better ways to organize,
communicate, solve problems and make decisions.
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