This historic book may have numerous typos and missing text.
Purchasers can download a free scanned copy of the original book
(without typos) from the publisher. Not indexed. Not illustrated.
1918 Excerpt: ...overworked words, "speed" and "accuracy," were
never more genuinely applied, together with eternal and intelligent
vigilance which, I have come to believe, is the constant battle-cry
of all successful file clerks. First, a word about the volume and
disposition of our work. Taking as a possible basis for one day,
let me proportion 500 letters, or "cases," as they were called, so
that you may see what our problem was before I go into the details
of actual routine. Almost 50 of these each day would be "original"
communications, that is, new material on which we had no previous
record of any sort. Another 50 would be letters referring to
correspondence on the same or similar subjects which could be
immediately assigned to the officer handling such matters. At least
250 cases, many of them involving several pages of fresh material,
had to be read and marked for carding, and the remaining 150 were
almost constantly going in and out of the files for reference. At
one time, in order to gauge the quality of any new help we would
need, we made a study of the time involved for the various
processes of our work. Very roughly, our results showed that nearly
25% of time was used in "matching up" old correspondence with
incoming mail and another 25% in filing cards; 20% was used in
reading and marking material and 15% in making cards for same; 10%
for returning the day's work to the files and 5% for making
charge-out records. At the time of the armistice, our one office
had between 15,000 and 18,000 cases on record, with an information
bureau of over 100,000 cards and an outstanding account against our
officers for over 500 cases which were in the process of being
actively investigated. It may be clearer to explain the rou...
|Country of origin:
||246 x 189 x 12mm (L x W x T)
||Paperback - Trade
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