In today's highly competitive realm of professional service firms,
the quest for individual stardom is at an all-time high. The
temptation to rack up the most billable hours and outperform one's
fellow advisors is often irresistible. But it is also shortsighted
and terribly counterproductive, according to world-renowned
authority and acclaimed author David H. Maister. In this
groundbreaking book, Maister issues a much-needed wake-up call to
today's professional service firms. Arguing that a far greater
contribution to firm success can come from those who assume the
role of coach instead of "most valuable player" -- and from those
who find more fulfillment in seeing others succeed -- the author
outlines and discusses in detail the nine key "people" issues upon
which successfully managed and profitable organizations rely.
Supporting his findings with a range of compelling data based on a
vast survey of 6,500 individuals from fifty international
companies, Maister demonstrates how and why firms that emphasize
the highest standards of employee professionalism and ethics are
invariably more financially successful than those that don't.
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