Appropriate for all courses on Windows XP support and
troubleshooting, and for all courses preparing students for the
MCSE Windows XP Professional certification exam (Exam 70-272). This
is a fast-paced study guide and refresher for every student seeking
to master Windows XP support and troubleshooting, and especially
for those preparing for MCDST Exam 70-272. (Exam 70-272 and the
companion Exam 70-271 are the two core exams required for the new
Microsoft Certified Desktop Support Technician certification
program.) The book offers concise, high-efficiency review of every
exam topic. Coverage includes: configuring, customizing, and
troubleshooting Windows XP, Internet Explorer, Outlook Express,
Outlook, and other Office applications; and configuring and
troubleshooting hardware and network connectivity. Coverage also
includes: configuring and managing application security; and
identifying and responding to security incidents. The books
extensive collection of study resources include exclusive
test-taking strategies, time-saving study tips, two sample exams, a
complete glossary, and a special Cram Sheet that includes tips,
acronyms, and memory joggers.; An accompanying CD-ROM contains
PrepLogic Practice Tests, Preview Edition software, including one
complete PrepLogic Practice Test with approximately the same number
of questions found on Microsofts actual exam, as well as thorough
explanations of every correct and incorrect answer. The engine
offers two study modes, Practice Test and Flash Review, full exam
customization, and a detailed score report. The book is supported
by an active online community at www.examcram2.com, where students
can find industry news, study tips, practice exams, discussion
boards, and more. Like all books in the Exam Cram 2 series, it has
been published under the direction of Series Editor Ed Tittel, the
leading authority on IT certification. Based on rigorous technical
review by a team of industry experts, it has earned the distinction
of CramSession Approved Study Material.
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