An engaged employee is someone who feels involved, committed,
passionate and empowered and demonstrates those feelings in work
behavior. This book explains that a more engaged workforce is
really about better performance management. The authors expand the
traditional notion of performance management to include building
trust, creating conditions of empowerment, managing team learning,
and maintaining ongoing straightforward communications about
performance, all of which are critical to employee engagement. The
"best practices" tools and advice in this book are based on solid
research as well as the authors experience.
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