Elements of Queueing Theory - Palm Martingale Calculus and Stochastic Recurrences (Paperback, Softcover reprint of hardcover 2nd ed. 2003)

This fundamental exposition of queueing theory, written by leading researchers, answers the need for a mathematically sound reference work on the subject and has become the standard reference. The thoroughly revised second edition contains a substantial number of exercises and their solutions, which makes the book suitable as a textbook.