Armand V. Feigenbaum (Paperback)

High Quality Content by WIKIPEDIA articles! Armand Vallin Feigenbaum (born 1922) is an American quality control expert and businessman. He devised the concept of Total Quality Control, later known as Total Quality Management (TQM). Feigenbaum received a bachelor's degree from Union College, and his master's degree and Ph.D. from MIT. He was Director of Manufacturing Operations at General Electric (1958- 1968), and is now President and CEO of General Systems Company of Pittsfield, Massachusetts, an engineering firm that designs and installs operational systems. Feigenbaum wrote several books and served as President of the American Society for Quality (1961-1963).