Business Communication for Bankers (Paperback)

This text examines communications in the banking environment, with specific emphasis on the Chartered Institute of Bankers preliminary certificate examination.;The topics covered are those set down by the CIB's chief examiner. Every topic is made even more relevant to the banking world, by being set within a realistic work context.;Each chapter begins with a list of contents expressed as objectives, followed by a short introduction putting the topic into context. The chapters conclude with a summary, followed by a number of short questions, exercises and examination questions.