Cultural Probe (Paperback)

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Cultural probes (also known as diary studies) provide a way of gathering information about people and their activities. Unlike direct observation (like usability testing or traditional field studies), the technique allows users to self-report. Information gathered from cultural probes is particularly useful early in the design process. Cultural probes are appropriate when you need to gather information from users with minimal influence on their actions, or when the process or event you're exploring takes place intermittently or over a long period. For example, you could use cultural probes to explore how patients feel over the weeks or months following a surgical procedure, or how traveling salespeople manage their work.