Improving Hand-off Communication (Paperback)

Think of all the hand offs in your organization every day: nursing shift changes, physicians transferring responsibility for a patient, staff temporarily leaving a unit, patients moving from the ER or surgery/recovery to inpatient care - and more. The price can be high for fumbling hand-off communication. Ensure your team creates and maintains a process that protects patients - and your organization. In this book, you'll find everything you need to strengthen your approach to hand-off communication in one convenient place. This title offers: solutions for standardizing each type of hand-off; checklists, forms, and initiatives created by other health care organizations; tips on implementing SBAR (Situation-Background-Assessment-Recommendation) - and how to test your staff's knowledge and use of this technique; guidance on monitoring and assessing hand-off communication processes; and, examples of using technology to streamline the hand-off process and make patient information easily available to caregivers.