Identifying and Analyzing User Needs - A Complete Handbook and Ready-to-Use Assessment Workbook with Disk (Mixed media product)

Every library needs to understand its patrons and potential users, yet the prospect of formal research can be so daunting that many libraries don't carry out information needs assessments unless they can afford a consultant. Here, in one handbook, are the essential theories, tools, and techniques library managers need to create a structured, planned, and well-executed assessment of user needs. Westbrook balances sound theory with practical applications for each phase: planning, research methods, data gathering, analysis, and action. The workbook template on the companion disk allows you to create a customized plan incorporating the input of staff, trustees, friends, directors, and volunteers. Includes examples of successful recent studies from public, school, and academic libraries.

General

Imprint:	Neal-Schuman Publishers Inc
Country of origin:	United States
Release date:	December 2000
First published:	2000
Authors:	Lynn Westbrook
Dimensions:	229 x 152 x 23mm (L x W x T)
Format:	Mixed media product
Pages:	250
ISBN-13:	978-1-55570-388-2
Categories:	Books > Reference & Interdisciplinary > Library & information sciences > Library, archive & information management Books > Reference & Interdisciplinary > Library & information sciences > Library & information services
LSN:	1-55570-388-7
Barcode:	9781555703882

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