0
Your cart

Your cart is empty

Books > Social sciences > Politics & government > Central government > Central government policies

Buy Now

The New Bureaucracy - Quality Assurance and Its Critics (Book, New) Loot Price: R2,084
Discovery Miles 20 840
  • This item is a special order that could take a long time to obtain.

The New Bureaucracy - Quality Assurance and Its Critics (Book, New): Max Travers

The New Bureaucracy - Quality Assurance and Its Critics (Book, New)

Max Travers

 (sign in to rate)
Loot Price R2,084 Discovery Miles 20 840 | Repayment Terms: R191 pm x 12*

Bookmark and Share

Supplier out of stock. If you add this item to your wish list we will let you know when it becomes available.

There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as with professionals struggling with red tape, it offers a critical and insightful account of organisational change. The author includes vivid accounts of how quality assurance procedures and systems work in practice, conveying a sense of what is practically involved in the work of counting, measuring and managing quality, and the everyday frustrations of professionals dealing with ever-increasing amounts of paper work and red tape. This book should be essential reading for anyone concerned about the rise of this new bureaucracy and the contemporary state of the professions. It is intended to support courses on quality assurance and the New Public Management in public administration and management. It also provides an accessible introduction for students in socio-legal studies, sociology and social policy about the effects of neo-liberalism on public sector work.

General

Imprint: Policy Press
Country of origin: United Kingdom
Release date: April 2007
First published: April 2007
Authors: Max Travers
Dimensions: 234 x 156mm (L x W)
Format: Book
Pages: 208
Edition: New
ISBN-13: 978-1-86134-928-6
Categories: Books > Social sciences > Politics & government > Central government > Central government policies
LSN: 1-86134-928-9
Barcode: 9781861349286

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

Partners