Managing in a multicultural setting can be very challenging.
Culture strongly influences how people behave and how they
understand the behavior of others, and cultures vary in the
behaviors they find proper and acceptable. This report--which
integrates work done by experts in the fields of anthropology,
cross-cultural psychology, and international business management
with the Center for Creative Leadership's perspective on how
executives learn from experience--describes the cultural values,
often unconsciously held, that underlie work in the U.S. and
provides managers in the U.S. with a structured way of learning
about the value preferences of people from other cultures. Examples
drawn from workplaces around the world aid in applying the
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