This work represents a broad-based perspective of the conflict
resolution process. While related books have tended to specialize
on specific settings, this volume gives in-depth treatment of four
various settings--environmental risk resolution, rule-making in the
public sector, consumer disputes, and contracts and the courts. It
also examines future models for resolving disputes. With its
contributions from both practitioners and theorists in the
art/science of conflict resolution, this volume properly emphasizes
the important role that public policy plays in the settlement of
The first section of the book deals with dispute resolution
related to environmental issues. Articles in this section address
negotiations in the area of hazardous waste, present a review of
the timber, fish, and wildlife policy negotiations of Washington
State, and examine environmental regulation in the Reagan era. The
second section focuses on consumer disputes in two areas--utilities
and those exposed unwittingly to asbestos. The third section
discusses contracts and the limitations of courts as a higher
authority. The fourth section reviews negotiated rule-making in
administrative settings. The final portion presents a modern
approach to dispute resolution using decision-aiding software. This
book serves as valuable reading for anyone interested in the
interconnected fields of dispute resolution and public policy.
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