Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more.
Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels--interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more.
Imprint | Jossey-Bass Inc.,U.S. |
Country of origin | United States |
Release date | February 2014 |
Availability | We don't currently have any sources for this product. If you add this item to your wish list we will let you know when it becomes available. |
First published | 2014 |
Editors | Peter T. Coleman, Morton Deutsch, Eric C. Marcus |
Format | Electronic book text |
Pages | 1264 |
Edition | 3rd Revised edition |
ISBN-13 | 978-1-118-81032-3 |
Barcode | 9781118810323 |
Categories | |
LSN | 1-118-81032-5 |