Coaching and Counselling Skills (Loose-leaf)

Containing the material for a complete, one-day training session, this workshop provides managers who must train staff with an overview of coaching and counselling skills. Group discussion seminars and exercises give participants the opportunity to practice the roles of coach and mentor.;The two-volume work contains information on the teaching aims and methods of the course, and notes on case studies and exercises. The teacher's guide contains paper masters of transparencies, handouts and exercises, a reading list and a timetable and preparation guide.;The participant's guide which accompanies this work contains all that the participant needs to gain maximum benefit from the course, including notes, exercises, case studies and work and action sheets. Topics considered during the day's programme include why coaching is important, the difference between instructor and mentor, basic coaching skills, and problem-solving.