0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Customer service (Paperback, 2nd ed) Loot Price: R99
Discovery Miles 990
You Save: R300 (75%)

Share your images

Customer service (Paperback, 2nd ed)

R. Machado

 (2 ratings, sign in to rate)
List price R399 Loot Price R99 Discovery Miles 990 You Save R300 (75%)

Bookmark and Share

In stock. We should be able to ship within 24 hours.

In today's globalised and digital world, consumers can move from one retailer to the next across the world at the click of a button. Online access and social media mean that consumers are more market savvy, more informed and more discerning than ever before. What brings them back is an enhanced shopping experience, and key to this is good customer service. More and more marketers are focusing on retaining their customer base or trying to erode their competitor's customer base through better customer service. After all, happy customers are repeat customers and become advocates for the business.

General

Imprint: Juta Legal and Academic Publishers
Country of origin: South Africa
Release date: 2015
Editors: R. Machado
Dimensions: 244 x 168 x 11mm (L x W x T)
Format: Paperback
Pages: 187
Edition: 2nd ed
ISBN-13: 978-1-4851-0256-4
Categories: Books > Business & Economics > Business & management
Books > Business & Economics > Business & management > Sales & marketing
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Varsity Textbooks
Books > Academic & Education
Books > Academic & Education > Varsity Textbooks > Business Management
Books > Academic & Education > Varsity Textbooks > Consumer Studies
Books > Academic & Education > UNISA
Books > Academic & Education > UNISA > Business Management
Books > Academic & Education > UNISA > Consumer Studies
Books > Academic & Education > University Of Johannesburg > Business Management
Books > Academic & Education > University Of Johannesburg > Consumer Studies
Books > R99 for Academic
Promotions > R99 Deals > Textbooks for R99
LSN: 1-4851-0256-1
Barcode: 9781485102564
Course Code: MNM1502

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

Partners