The Challenge of Outsourcing Human Resources (Paperback, New edition)

With the move to greater structural flexibility, organisations of all shapes and sizes are opting to outsource their HR function. This readable and concise book challenges the business case of outsourcing HR according to affordability and profitability. It then reviews the elements that make up the HR function and discusses the choice of supplier, the proposal and tendering system so you can make genuinely informed decisions. There are also important messages for outsource service providers who need to match performance to service in terms of quality, effectiveness, efficiency and personal service. The author's deft approach combines the art of people management with the science of reducing variability and inconsistency. This book is essential for those considering outsourcing their HR function.