0
Your cart

Your cart is empty

Books

Not currently available

Configuration Management - Expert Guidance for IT Service Managers and Practitioners (Electronic book text)
Configuration Management - Expert Guidance for IT Service Managers and Practitioners (Electronic book text): Shirley Lacy,...

Share your images

Configuration Management - Expert Guidance for IT Service Managers and Practitioners (Electronic book text)

Shirley Lacy, David Norfolk

 (sign in to rate)

Bookmark and Share

We don't currently have any sources for this product. If you add this item to your wish list we will let you know when it becomes available.

Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. It contains details of the organisation's infrastructure and processes that are used in the provision and management of IT services and is the vital underpinning for IT governance. In general, the book follows the ITILv3 approach and is based on the Interactive Stream of the CMSG/itSMF Conference, "The CMDB and CMS: The Powerhouse of Service Management." It includes expert feedback from practitioners who have implemented configuration management in a wide range of environments. Invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services.

General

Imprint: BCS, The Chartered Institute for IT
Country of origin: United Kingdom
Release date: November 2010
First published: 2010
Authors: Shirley Lacy • David Norfolk
Dimensions: 246 x 172 x 15mm (L x W x T)
Format: Electronic book text
Pages: 142
ISBN-13: 978-1-78017-076-3
Categories: Books
Promotions
LSN: 1-78017-076-9
Barcode: 9781780170763

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

Partners