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This book constitutes the thoroughly refereed proceedings of the 5th International Conference on Information and Knowledge Systems, ICIKS 2021, which was held online during June 22-23, 2021.The International Conference on Information and Knowledge Systems (ICIKS 2021) gathered both researchers and practitioners in the fields of Information Systems, Artificial Intelligence, Knowledge Management and Decision Support. ICIKS seeks to promote discussions on various organizational, technological, and socio-cultural aspects of research in the design and use of information and knowledge systems in organizations. The 10 full and 2 short papers presented in this volume were carefully reviewed and selected from 32 submissions. They were organized in topical sections as follows: knowledge systems and decision making; machine learning, recommender systems, and knowledge systems; and security, artificial intelligence, and information systems.
More and more organizations are becoming aware of the importance of tacit and explicit knowledge owned by their members which corresponds to their experience and accumulated knowledge about the firm activities. However, considering the large amount of knowledge created and used in the organization, especially with the evolution of information and communications technologies, the firm must first determine the specific knowledge on which it is necessary to focus. Creating activities to enhance identification, preservation, and use of this knowledge is a powerful mean to improve the level of economical performance of the organization. Thus, companies invest on knowledge management programs, in order to develop a knowledge sharing and collaboration culture, to amplify individual and organizational learning, to make easier accessing and transferring knowledge, and to insure knowledge preservation. Several researches can be considered to develop knowledge management programs supported by information and knowledge systems, according to their context, their culture and the stakeholders' viewpoints.
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