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Studies of Work and the Workplace in HCI - Concepts and Techniques (Paperback): Graham Button, Wes Sharrock Studies of Work and the Workplace in HCI - Concepts and Techniques (Paperback)
Graham Button, Wes Sharrock
R666 Discovery Miles 6 660 Ships in 7 - 11 working days

This book has two purposes. First, to introduce the study of work and the workplace as a method for informing the design of computer systems to be used at work. We primarily focus on the predominant way in which the organization of work has been approached within the field of human-computer interaction (HCI), which is from the perspective of ethnomethodology. We locate studies of work in HCI within its intellectual antecedents, and describe paradigmatic examples and case studies. Second, we hope to provide those who are intending to conduct the type of fieldwork that studies of work and the workplace draw off with suggestions as to how they can go about their own work of developing observations about the settings they encounter. These suggestions take the form of a set of maxims that we have found useful while conducting the studies we have been involved in. We draw from our own fieldwork notes in order to illustrate these maxims. In addition we also offer some homilies about how to make observations; again, these are ones we have found useful in our own work.

Table of Contents: Motivation / Overview: A Paradigmatic Case / Scientific Foundations / Detailed Description / Case Study / How to Conduct Ethnomethodological Studies of Work / Making Observations / Current Status

Deconstructing Ethnography - Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design (Hardcover,... Deconstructing Ethnography - Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design (Hardcover, 1st ed. 2015)
Graham Button, Andy Crabtree, Mark Rouncefield, Peter Tolmie
R2,749 R2,206 Discovery Miles 22 060 Save R543 (20%) Ships in 10 - 15 working days

This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of 'work' and 'work practice' within the social sciences (in particular anthropology and sociology). The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members, whose common-sense understandings shape the actual milieu into which systems are placed and used. In Deconstructing Ethnography the authors show how 'new' calls are returning systems design to 'old' and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions. This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a 'how to' book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems.

Computers, Minds and Conduct (Paperback): Graham Button, Jeff Coulter, John Lee, Wes Sharrock Computers, Minds and Conduct (Paperback)
Graham Button, Jeff Coulter, John Lee, Wes Sharrock
R482 Discovery Miles 4 820 Ships in 10 - 15 working days

This book provides a sustained and penetrating critique of a wide range of views in modern cognitive science and philosophy of the mind, from Turing's famous test for intelligence in machines to recent work in computational linguistic theory.
While discussing many of the key arguments and topics, the authors also develop a distinctive analytic approach. Drawing on the methods of conceptual analysis first elaborated by Wittgenstein and Ryle, the authors seek to show that these methods still have a great deal to offer in the field of the cognitive theory and the philosophy of mind, providing a powerful alternative to many of the positions put forward in the contemporary literature.
Amoung the many issues discussed in the book are the following: the Cartesian roots of modern conceptions of mind; Searle's 'Chinese Room' thought experiment; Fodor's 'language of thought' hypothesis; the place of 'folk psychology' in cognitivist thought; and the question of whether any machine may be said to 'think' or 'understand' in the ordinary senses of these words.
Wide ranging, up-to-date and forcefully argued, this book represents a major intervention in contemporary debates about the status of cognitive science an the nature of mind. It will be of particular interest to students and scholars in philosophy, psychology, linguistics and computing sciences.

Ethnomethodology and the Human Sciences (Paperback): Graham Button Ethnomethodology and the Human Sciences (Paperback)
Graham Button
R1,410 Discovery Miles 14 100 Ships in 7 - 11 working days

Through its empirical inquiries into the ordered properties of social action, this text demonstrates how ethnomethodology provides a radical respecification of the foundations of the human sciences, an achievement that has often been misunderstood.

Deconstructing Ethnography - Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design (Paperback,... Deconstructing Ethnography - Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design (Paperback, Softcover reprint of the original 1st ed. 2015)
Graham Button, Andy Crabtree, Mark Rouncefield, Peter Tolmie
R1,904 Discovery Miles 19 040 Ships in 7 - 11 working days

This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of 'work' and 'work practice' within the social sciences (in particular anthropology and sociology). The theoretical and methodological apparatus of the social sciences distort the social and cultural world as lived in and understood by ordinary members, whose common-sense understandings shape the actual milieu into which systems are placed and used. In Deconstructing Ethnography the authors show how 'new' calls are returning systems design to 'old' and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions. This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a 'how to' book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems.

Talk and Social Organisation (Paperback): Graham Button, J. Lee Talk and Social Organisation (Paperback)
Graham Button, J. Lee
R746 Discovery Miles 7 460 Out of stock

This volume contains a collection of original studies in conversation analysis (C.A.) arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language. Though sociological in its orientation. C.A. and the papers here represented are of direct methodological and substantive interest to linguists, philosophers, discourse and speech analysts and social anthropologists. Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand-maidens to support preconstructed models, theories and hypotheses. In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks, Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has. The methods and the analytic mentality of conversation analysts are, and are here shown to be, designed to make conversationalist's methods, structure and modes of orientation available for empirical study. The search for order and organisation reveals it everywhere. Laughter is shown to be concertedly organised and negotiated in the finest detail. The machinery of delicate repair systems is revealed. Conversational completions are shown to be the product of elaborate negotiating machineries. Conversationalists are revealed as subtly orienting-to and invoking the visual contexts of their interaction within the framework of the turn-taking organisation of conversation. This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor/Patient interviews. Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists, social psychologists and social anthropologists.

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