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Dr Deming - The American Who Taught the Japanese about Quality (Paperback, 1st Fireside ed): Rafael Aguayo Dr Deming - The American Who Taught the Japanese about Quality (Paperback, 1st Fireside ed)
Rafael Aguayo
R484 Discovery Miles 4 840 Ships in 7 - 11 working days

Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.

Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:

Standard Company

* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper ways to motivate
* Play one supplier off against another

Deming Company

* Quality leads to lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear leads to disaster
* Work with suppliers

The Metaknowledge Advantage - The Key to Success in the New Economy (Paperback): Rafael Aguayo The Metaknowledge Advantage - The Key to Success in the New Economy (Paperback)
Rafael Aguayo
R489 Discovery Miles 4 890 Ships in 7 - 11 working days

In the tradition of the bestselling Intellectual Capital, internationally recognized management and quality expert Rafael Aguayo shows how integrated mastery of many areas of knowledge -- MetaKnowledge -- can give corporate managers an edge, no matter what the future has in store. In today's world, the basis of economic power and wealth is rapidly shifting from physical resources to intellectual resources. Former powerhouses like U.S. Steel are now minor players, while modern giants such as Microsoft dominate industries that didn't even exist twenty-five years ago. The economy undergoes wild fluctuations. The Internet boom has come and gone. Through globalization, international boundaries are becoming less important every day. In such a dramatically changing environment, the management philosophy that endures must be based on principles that transcend daily occurrences and swings in the market. That's where MetaKnowledge comes in. Rafael Aguayo brings years of firsthand consulting experience to this book and galvanizes it with an impressive yet accessible body of academic study. A disciple of W. Edwards Deming, Aguayo studied with the man who brought quality to the Japanese. He has since expanded his field of expertise to encompass many subjects that contribute to successful business strategies, no matter what the industry. In The MetaKnowledge Advantage, Aguayo gives American managers an advantage by helping them break out of their narrow fields of expertise, synthesizing areas of knowledge as diverse as ecology, psychology, statistics, chaos theory, self-actualization, and the theory of multiple intelligences. Drawing on the work of Walter Shewhart (the father of Statistical Quality Control), W. Edwards Deming, Carl Jung, James Lovelock, Bertrand Russell, and many other luminaries, The MetaKnowledge Advantage offers a comprehensive -- and extremely flexible -- strategy for good management and ethical behavior in any industry.

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