Lean IT promises to identify and eradicate waste that otherwise
contributes to poor customer service, lost business, higher than
necessary business costs, and lost employee productivity. To these
ends, Lean IT targets eight elements within IT operations that add
no value to the finished product, service, customers and
organizations. The aim of this book is to help you make key IT
investment decisions that will propel your organization's IT
function into the future and help maximize the productivity and
efficiency of your organization. A staggering 85% of IT Directors
have told us that their IT infrastructure was established over
time, without a coordinated or strategic approach. With the pace of
technological change, IT functions must now play a more strategic
role in delivering company objectives.
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