A guide through the not-so straightforward process of implementing
packaged software, this book provides a step-by-step approach to
evaluating, purchasing, modifying, and implementing packaged
software. Written in a non-technical, highly readable style, the
book is accessible to everyone involved in packaged software
implementation from the technicians who actually install the
software to the department managers and end-users whose background
may not be technical. The concepts covered are applicable to the
selection and implementation of large-scale products such as ERP
systems and shrink-wrapped productivity software such as word
processing and spreadsheets.
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