Successful Packaged Software Implementation (Electronic book text)

A guide through the not-so straightforward process of implementing packaged software, this book provides a step-by-step approach to evaluating, purchasing, modifying, and implementing packaged software. Written in a non-technical, highly readable style, the book is accessible to everyone involved in packaged software implementation from the technicians who actually install the software to the department managers and end-users whose background may not be technical. The concepts covered are applicable to the selection and implementation of large-scale products such as ERP systems and shrink-wrapped productivity software such as word processing and spreadsheets.