Supporting SAP R/3 (Paperback, illustrated edition)

This book on Systems Applications Products in data processing (Release 3) provides usable, real-world methods and strategies for a technical or business-support person to effectively support a live SAP R/3 installation. Through screen captures, custom spreadsheets, and working templates, this book provides a tool proven to increase efficiency and productivity. Key emphasis is placed on helping individuals and businesses manage a new user base and how to help them settle in and generate their confidence in the SAP R/3 application.