In this book Deirdre Boden makes a bold and original contribution
to the study of business firms and to the analysis of organizations
in general. Like all other organizations, business firms are run
primarily through talk - who talks to whom, at what point, how, and
in what way determines how the organization works, on a day-to-day
level as well as over time. Boden develops a radical critique of
existing organizational theory and is able to point a way towards
future research and thinking in the area.The book includes numerous
illustrations of the significance of conversation analysis as a
means of studying organizational structures. It is a major
contribution to social theory as well as to the more specific field
of organizational study. Talk, Boden shows, links the microsettings
of interaction with large-scale properties of organizational
settings. This book will surely be regarded as one of the most
innovative studies in its area to have appeared over the past
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