The need has never been greater for this new edition of "Human
Relations Development" given the critical and ever-increasing
importance of collaboration and co-teaching, effective home-school
partnerships, and nurturing teacher-student relationships. This
much-lauded text is a skills training manual for improving
interpersonal communication, focusing on human relations between
teachers and their students, parents, peers, and the general
“ I think this is a terrific text that is well suited to helping
educators learn how to deal with a variety of difficult people and
"Robert N. Jackson -- Dakota State University"
“ Students begin to appreciate the complexity of language and
the examinations require them to apply the concepts they've
"David L. Gray -- The University of South Alabama"
The emphasis of the text is that “ interpersonal communication
and human relations” is one of four generic life-skills. Core
conditions of empathy, respect, warmth, concreteness, genuineness,
appropriate self-disclosure, confrontation, and immediacy are
addressed and applied chapter by chapter. Scales for each of these
conditions are included so that trainees can learn how to rate
their level of functioning both globally and specifically. Issues
of the changing roles of educators and theory/applications of
multicultural issues in schools and the classroom are also
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