How to Manage Service Acquisition (Paperback)

Value for money is the prime concern when buying IT-related services such as e-business. Value for money, in this case, means the optimum combination of whole life costs and quality to meet the user requirement, not the initial purchase price. This guide explains how to achieve value for money over the whole life of a contract while making well-informed choices about different sourcing options, providers and their proposed solutions. The text also describes the competitive tendering process and the foundations for effective contract management, together with advice on recompetition and how to start a new, competitive procurement at the end of the contract. This guide complies with the principles of HM Treasury's Green Book and EC procurement rules.