Too many organizations invest in performance management and
business intelligence projects, without first establishing the
needed conditions to ensure success. But the organizations that lay
the groundwork for effective change first reap the benefits.
In "Profiles in Performance: Business Intelligence Journeys and
the Road Map for Change," Howard Dresner (author of "The
Performance Management Revolution") worked with several
extraordinary organizations to understand their thriving
"performance-directed culture." In doing so, he developed a unique
maturity model-which served as both a filter to select candidates
and as a lens to examine accomplishments. Interviews with people
from all sides of the organization: business users, finance, senior
management and the IT department Provides a complete picture of
their progress from inception to current state
The models, analyses and real world accounts from these cases
will be an invaluable resource to any organization hoping to
improve or initiate their own performance-directed culture.
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