This Handbook has been written by the Institution of Railway
Operators to help railway operators at all levels develop and hone
their skills in train operations management. It contains good
practice guidance and tips for professional rail operators,
primarily based on heavy rail train operations in Great Britain. It
covers the operational issues managed by Network Rail and Train
& Freight Operating Companies. Some of the topic areas covered
by the individual chapters deal with train planning, infrastructure
and train interfaces, specific characteristics of trains and
infrastructure, running a railway under normal conditions, train
crew management, station operations and running a railway during
disruption. Technical knowledge is not explicitly covered by this
Handbook, it is assumed that users have, or are acquiring, the
necessary technical skills relevant to their organisational
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