The Focus Group: A Strategic Guide to Organizing, Conducting and Analyzing the Focus Group Interview (Hardcover, Revised edition)

The "Focus Group" provides a complete and clear framework for staging effective interview sessions, accurately interpreting their results and using them in successful marketing strategies. This book contains topics that include: the "second coming" of focus groups in marketing and market research; ethics in using focus groups; effective use of focus groups; conflict resolution in focus groups; and using focus group resources.