Ever since the birth of the Internet, people have been using it
more and more for accomplishing their daily tasks. One popular
applications of the World Wide Web is online banking, a practice
which is especially popular in The Netherlands. Online banking,
however, is not without its risks: criminals have armed themselves
with in-depth technical and even psychological knowledge in order
to gain access to banking accounts of unsuspecting users. This
research seeks to gain insight in the Dutch online banking security
systems in order to find its strengths and weaknesses. The external
security controls that have the potential to increase control over
online web-based banking fraud (OWBF) risk without yielding too
high a cost are especially of interest. Additionally, it aims to
quantify the performance of the Dutch banking sector relative to
its peer countries through criminal statistical database research
and provide in insight in the (international) cooperation between
banks, consumer organizations and banking lobbyist.
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