Total Quality Management (Paperback)

This book presents comprehensive coverage instructional needs of Business, Education, Engineering, Health-Care, Technology Students in Professional Education Institutions. It provides detailed solutions to problems in Attribute and Variable Control Charts and Acceptance Sampling Plan. It contains TQM concepts of leadership, customer-satisfactions, employee involvements, continuous process improvement, and supplier partnership and performance measures. It covers quality systems, Bench marking, quality function deployment, quality by design, experimental design and Taguchi's quality engineering.