This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.
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This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.
Imprint | Pergamon Flexible Learning |
Country of origin | United Kingdom |
Series | Management Extra |
Release date | December 2008 |
Availability | Expected to ship within 12 - 17 working days |
First published | 2009 |
Authors | Elearn |
Dimensions | 297 x 210 x 13mm (L x W x T) |
Format | Paperback |
Pages | 120 |
Edition | Revised Ed |
ISBN-13 | 978-0-08-055482-2 |
Barcode | 9780080554822 |
Categories | |
LSN | 0-08-055482-2 |