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Sell On LootThe Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Hardcover, 3rd edition)
Madeline BodinYour company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
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Product Description
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
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Product Details
General
Imprint | Crc Press |
Country of origin | United Kingdom |
Release date | August 2017 |
Availability | Expected to ship within 12 - 17 working days |
First published | 2002 |
Authors | Madeline Bodin |
Dimensions | 229 x 152mm (L x W) |
Format | Hardcover |
Edition | 3rd edition |
ISBN-13 | 978-1-138-41233-0 |
Barcode | 9781138412330 |
Categories | Books - All Books  Reference & InterdisciplinaryEncyclopaedias & reference worksReference worksGeneral |
LSN | 1-138-41233-3 |
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