Achieving operational excellence is a challenge for the
pharmaceutical industry, with many companies setting successful
examples time and again. This book presents such leading practices
for managing operational excellence throughout the pharmaceutical
industry. Based on the St.Gallen OPEX Model the authors describe
the current status of OPEX and the future challenges that have to
be dealt with. The ample theoretical background is complemented
hand-in-hand by case studies contributed by authors from leading
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