Contact Details

We are an online retail business and don’t have any physical stores. Loot.co.za is our shop.

Customer Service

Telephone number: 087 820 5668 (087 820-LOOT)

Our Customer Service office hours are 8am to 4:30pm, Monday to Friday, so any e-mails sent outside of these hours will only be responded to on the next working day.

Our Returns Team office hours are 9am to 4pm, Monday to Friday, so any e-mails sent outside of these hours will only be responded to on the next working day.

Collections and Returns

Loot.co.za, Unit 3, Khutaza Park, Bell Crescent, Westlake Business Park, Westlake, 7945, South Africa.

GPS -34.0782 18.4384 S 34° 04.692' E 18° 26.304'

We're open for collections from 8:30am to 4:30pm, Monday to Friday. 8.30am to 1pm on Saturdays, and closed on Sundays and public holidays.

For directions to our office

To get to the our offices, take the M3 south from Cape Town until you reach the end of the motorway. Turn right at the traffic lights. At the next set of traffic lights, turn right again into Westlake Drive.

If you're coming from Ou Kaapse Weg, turn right into Steenberg Rd at the traffic lights at the bottom of the hill. Then take a left at the next set of traffic lights into Westlake Drive.

From Westlake drive, continue straight, go through the traffic circle and the Westlake Business Park security, into Bell Crescent. Take your first right, follow the bend to the left.

Just after the bend you will see Khutaza Park on your right. You will find our reception through the third set of glass doors (Unit 3).