Focus On Operational Management - A Generic Approach (Paperback, 4th ed)


Focus on Operational Management: A Generic Approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

The following topics are discussed:

  • The new workplace environment
  • The changing role of the operational and first-time manager
  • Operational planning, operational decision-making and problem-solving, organizing operational resources, operational control and leadership
  • Employment relations in the workplace
  • Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

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Product Description

Focus on Operational Management: A Generic Approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

The following topics are discussed:

  • The new workplace environment
  • The changing role of the operational and first-time manager
  • Operational planning, operational decision-making and problem-solving, organizing operational resources, operational control and leadership
  • Employment relations in the workplace
  • Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

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