Changing Conversations in Organizations - A Complexity Approach to Change (Hardcover)

Examining the experience of being in the midst of change, this book focuses on the essential uncertainty of participating in evolving events, and considers the creative possibilities of such participation. Using detailed reflective narrative to evoke and elaborate on the experience of participating in conversational processes, Patricia Shaw asserts that possibilities are perpetually sustained and changed by the conversational life of organizations.
The book questions the suggestion that we can choose and design new futures for our organizations in the way we often hope. It encourages the reader to live in the immediate paradoxes and complexities of organizational life, where we must act with intention into the unknowable.
The book will be valuable to consultants, managers and leaders, indeed all those who are dissatisfied with idealized models of change and are searching for ways to develop an effective change practice.