Cib Study Text: Certificate - Business Communications (8/90) (Paperback, Revised edition)

One of a series of regularly updated Study Texts providing coverage of the examinations of the Chartered Institute of Banking (CIB), this workbook covers the entire syllabus and includes numerous questions from past examinations with full suggested solutions. This paper stresses the skills and abilities rather than the absorption of facts. It covers the whole syllabus, including English usage, report writing, summary and note taking, comprehension, shorter forms of written communication, the telephone and meetings. Also included is practical guidance, examples, exercises, assignments and past exam questions.