Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time (Paperback, 2nd edition)

The classic business communication guide--updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including: Being persuasiveRunning productive meetingsAsking the right questionsCoachingNegotiating Resolving conflictsResponding to insultsOffering praiseDelegating responsibilitiesCrossing cultural dividesNetworking at events

""Communicate with Confidence " is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you've read it once, I'm confident you'll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately."
--Jim Kouzes, coauthor of "The Leadership Challenge" and "Credibility," and The Dean's Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

""Communicate with Confidence " is the best communication book I have seen."
--Ken Blanchard, coauthor of "The One Minute Manager"(R) and "Full Steam Ahead "

"Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. "Communicate with Confidence " is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again "
--Brian Tracy, bestselling author of "How the Best Leaders Lead," "Goals ," and "Eat That Frog"

"Dianna Booher produced a tremendous resource with the first edition of this book--but I'm confident this new version will be a classic. Well-organized, practical, comprehensive advice."
--Harvey Mackay, author of the #1 "New York Times" bestseller "Swim with the Sharks without Being Eaten Alive"