Handling Difficult People (Hardcover)


Healthcare staff need to handle both difficult customers and dificult patients. The structure of Handling Difficult People is many short suggestions and principles followed immediately by interactive questions and applications.

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Product Description

Healthcare staff need to handle both difficult customers and dificult patients. The structure of Handling Difficult People is many short suggestions and principles followed immediately by interactive questions and applications.

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Product Details

General

Imprint

Universityofhealthcare

Country of origin

United States

Release date

June 2004

Availability

Supplier out of stock. If you add this item to your wish list we will let you know when it becomes available.

First published

June 2004

Authors

Dimensions

230 x 155 x 4mm (L x W x T)

Format

Hardcover

Pages

26

ISBN-13

978-1-59491-021-0

Barcode

9781594910210

Categories

LSN

1-59491-021-9



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