On Q: Causing Quality in Higher Education (Paperback)

This book is about rethinking, reworking, or reinforcing past solutions. It outlines not only the importance and history of qualiy in education, but also the basic principles that underline the management of quality and different quality opportunities. This book is unique in its desire to merge the philosophy and tools of strategic quality management from industry with the thoughts of campus administrators and call for sharply defined measures of educational quality that can shape the perceptions of our constituencies.