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Corporate Desktop Services - A Strategic Framework to Reduce Costs and Improve Quality (Paperback)
Corporate Desktop Services - A Strategic Framework to Reduce Costs and Improve Quality (Paperback): David Norfolk, Rod Newing
Corporate Desktop Services - A Strategic Framework to Reduce Costs and Improve Quality (Paperback): David Norfolk, Rod Newing

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Corporate Desktop Services - A Strategic Framework to Reduce Costs and Improve Quality (Paperback)

David Norfolk, Rod Newing

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Guidance on solving desktop service problems and providing the functionality that the customer requires cost effectively and to the users' satisfaction. The guide is based on 35 components of a good desktop service, and uses up-to-date case studies of organizations that have implemented a successful corporate desktop strategy, including BP, Bank of Scotland and Prudential Portfolio Managers. (Kirkus UK)
Is it possible to have a desktop strategy that saves money, improves output and meets your users needs at the same time? The answer is a yes and this report sets out to show the reader how. Based on research into the desktop management practices of 20 major organizations, this report reveals how you can develop a cost-effective, business-focused desktop strategy that works for everyone from the executive board through IT and Finance management to your users.

General

Imprint: Business Intelligence
Country of origin: United Kingdom
Release date: October 1999
Authors: David Norfolk • Rod Newing
Dimensions: 300mm (L)
Format: Paperback
Pages: 200
ISBN-13: 978-1-898085-49-2
Barcode: 9781898085492
Categories: Books > Business & Economics > Business & management > Business strategy
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Books > Business & Economics > Business & management > Business mathematics & systems
Books > Business & Economics > Business & management > Business mathematics & systems > General
LSN: 1-898085-49-8

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