Civic Engagement in an Economic Crisis - What You Need to Know (DVD Audio)

Civic engagement will help you prevent those caustic and stressful public meetings. This audioconference shows you how civic engagement will change the relationship between you and residents in a positive way. Mr. everet gives you strategies you need to make your civic engagement efforts succeed, and warns of the pitfalls you need to avoid. You will learn: What civic engagement isand what it is not; Five criteria for deciding to do civic engagement; Differences between customers and citizensa key factor of success in civic engagement; How to get the necessary attitudinal and behavioral changes from staff, council, and residents to enable successful civic engagement; plus learn resources for hand-outs, books and links.